Welcome to Al Amana Spa! By accessing our website and booking our home massage services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our services.
1. Services Provided
Al Amana Spa offers professional home massage services in Dubai. The specific services, pricing, and availability are listed on our website. We reserve the right to modify or discontinue any services without prior notice.
2. Booking Process
- Online Booking: Customers can book services directly through our website. You must provide accurate information during the booking process.
- Confirmation: Once your booking is submitted, you will receive a confirmation email. Please ensure the details are correct; if there are any discrepancies, contact us immediately.
3. Payment Terms
- Payment Method: All payments must be made in advance through our secure online payment system. We accept various payment methods, which will be specified on our website.
- Refund Policy: All sales are final. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance to avoid cancellation fees.
4. Customer Responsibilities
- Health Considerations: You must inform us of any medical conditions, allergies, or special needs before your appointment. Al Amana Spa reserves the right to decline services if we believe they may cause harm.
- Punctuality: Please be on time for your appointment. If you are late, we may need to shorten your session to accommodate other bookings.
5. Conduct During Services
- Professional Environment: Our therapists are trained professionals. Any inappropriate behavior or misconduct will result in the immediate termination of services without a refund.
- Safe Space: Ensure that the area where the service is provided is safe and suitable for treatment.
6. Limitation of Liability
Al Amana Spa is not liable for any injuries, losses, or damages arising from the use of our services. Customers use our services at their own risk. Please consult with a medical professional if you have any concerns about receiving massage therapy.
7. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
8. Modifications to Terms
We reserve the right to change these Terms and Conditions at any time. Any modifications will be posted on our website, and your continued use of our services will signify your acceptance of the revised terms.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Dubai, UAE. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Dubai.